Remote Employee Monitoring

Remote work in all sectors have been steadily rising over the years. According to a Gallup report, American employees working remotely rose to 43 percent in 2016 from 39 percent in 2012. And it’s a global phenomenon too.A study released by IWG found that 70 percent of professionals around the world work away from the office at least once a week, and 53 percent at least half of the week. Remote work is not favorable to employees only, more and more companies embracing a ‘remote first’ and ‘agile team’ philosophy – including Teramind! According to a 2019 study by Owl Labs found, 16 percent of global companies are fully remote and 40 percent are hybrid (companies who offer both remote and in-office option).

There are many ideal factors to this setup. For instance, remote work can boost productivity while significantly reducing the costs of office space and other accouterments. As a result, many companies are embracing this culture.

But that’s not to say that remote work is without its own set of problems. Communication challenge, loss of productivity due to lack of supervision, feelings of alienation, difficulty of managing accountability, high turnover, difficulty of tracking project, timeline and payroll, security concerns - all can add up to diminish the benefits of remote work. Fortunately, with the right strategy and tools you can effectively monitor your remote workers to identify and address these issues to fully reap the benefits of a distributed team.

Easyuac Ensures Productivity and Security for Your Off-Site Teams

Organizations can use Easyuac’s all-inclusive remote employee monitoring solution to track time and engagement, manage projects, reduce expenses and ensure overall productivity of a remote team. Additionally, Easyuac’s automated Policy & Rules Engine enforces security best practices to defend your organization from theft, sabotage and other threats either intentional or accidental. With Easyuac’s remote user monitoring you can:

• Monitor virtually all remote user activity and behavior.
• Manage schedule, track time, projects, tasks and expenses.
• Track employee engagement with comparative metrics like active vs. idle time, productive vs. unproductive time, session vs. work time etc.
• Remotely view and control user desktop.
• Enforce security policy and rules even when the user is offline.

Easyuac Remote Employee Monitoring Features:

Complete Activity Monitoring:

Easyuac monitors all user activity over endpoints, servers/terminal servers, network and the Cloud covering 12+ system objects like: web, apps, email, files etc. even on-screen content in real-time.

Online and Offline Tracking:

Easyuac Agent monitors activity and enforces admin policies and rules even when the user is offline.

Productivity Analysis:

Tell Easyuac which applications and websites you consider productive then get in-depth reports on how the employee spends their time. Discourage unproductive activity and too idle time by setting up automated alerts.

Improved Communications:

Provide on-time feedback on employee behavior with real-time alerts and notifications.

Schedule Management:

Schedule employees by shift or workload and easily inform all employees about any updates.

Security Policy and Rules Enforcement:

Use the powerful Policy & Rules Editor to create rules to define what constitutes dangerous activities and set actions to automatically warn, block or lockout user when rule violations are detected.

Live View, Remote Control and History Playback:

Easyuac lets you view the live desktop of a connected user and if needed, allow you freeze their input or take complete remote control of the system to prevent malicious activity. With history playback, view past activity and collect evidence for forensic and investigation purposes.

Expenses Tracking:

Track work hours and labor cost for remote employees, consultants, independent contractors and freelancers eliminating the need for manual invoicing and oversight.

Task Management:

Let remote workers manage their own tasks and track as they switch between different tasks. Or, you can set up tasks that get assigned automatically based on the user's application / website usage.

Employee Awareness and Training:

Conduct interactive training sessions with staff around the world utilizing Teramind’s Live View and Remote Desktop Control features.

Quality Control:

Implement etiquette rules and corporate policy then continuously monitor and provide feedback to ensure your remote employees are acting professionally and delivering quality work.

Project Management Automation:

Automate complex project management tasks by integrating Teramind with your favourite PM tools like JIRA, Trello, BaseCamp, Redmine and others.

Industry Statistics Show Why Companies Need To Monitor Remote Employees

Remote Work is Popular Among Companies Globally

A 2019 report shows, 70% professional globally work remote at least once a week, while 53% work remotely for at least half of the week. Source: IWG.

70% People Globally Work Remotely At Least Once a Week

Yet, Many Companies Lack Tools & Policy for Remote Work

While remote work is becoming more commonplace on an individual level, companies still have work to do to support distributed teams. Source: Upwork

57% of Companies Lack a Remote Work Policy

Engagement is Critical for Remote Worker Productivity

70% of remote employees feel left out of the workplace.due to lack of knowledge sharing and communication practices. Source: Igloo.

70% Remote Employees Feel Left Out of the Workplace

Unattended Remote Employees Cause Security & Privacy Risks

According to a report, more than 75% of employees don’t bother with privacy measures when working remotely in a public place. Source: Cisco.

75% of Remote Employees are not Careful About Privacy

Successfully Manage Off-Site Teams with Easyuac

Get Complete Visibility on All Remote User Activity

Easyuac visually records every action that all remote users make not just your remote employees but also third-party vendors and external contractors. They can be on a local machine, remote domain, servers or terminal servers. Easyuac tracks virtually all system objects like: web, apps, email, file transfers, etc. Uncover what your users are up to both online and offline. Each object can be configured to take into consideration what needs to be monitored and who has access to the monitored records. This allows for instant administrative oversight in respect to all user activity while complying with any privacy requirements.

Increase Productivity of Your Off-Site Workforce

With Easyuac, track both in-office and remote employee activity throughout the day, then aggregate that data to produce detailed metrics, such as:

• A breakdown of work-related vs. non-work-related tasks.
• Minute-to-minute trend graphs showing how much time is spent on specific projects.
• Prioritize important projects and ensure your team is focused on them.
• Use the various productivity reports to track progress and adjust tasks to ensure they meet their productivity goals.

Reduce Administrative Overhead

With Easyuac’s built-in administrative features, many of the repetitive yet import clerical tasks can be automated or made efficient. For example, with Teramind you can:

• Setup schedules and automatically track attendance, breaks, sick hours, late shifts, absence etc.
• Track the time, performance and cost for projects with remote contractors and hourly remote employees reducing the need for manual invoicing and oversight.
• Reduce project supervision by automatically identifying tasks based on employee apps and web usage.

Increase Remote Worker Engagement

Develop your own KPIs and metrics to measure remote employee engagement: how many hours are your home-based workers active? Maybe they’re spending too much time on social media because you are not there to see them? Getting buried under Emails? You can track employee performance over time and see if they are on a decreasing trend. Identify the cause of disengagement and then systematically address them. For example:

• Address communication issues by identifying which methods works best for your remote team (i.e. email/phone/IM).
• Reduce time spend on developing performance reviews by automatically identifying high performing vs laggards.
• Provide a continuous, automated feedback based on their behavior & activity.

Optimize Workflows and Reduce Cost

Easyuac can track employee active vs idle time and allows you to send automated notifications to remote workers if they are idling excessively. With payroll reports and activity category breakdown, you can build an accurate estimate of which type of works takes how much time and then set your team’s deliverables accordingly reducing slack times and overtime hours. Using the software’s device monitoring feature, you can implement policies like set a limit on printer to reduce paper and ink waste.

Improve Time Management

Use Easyuac Revealed Agent to let remote users themselves identify and track what projects/tasks they're working on reducing supervision time. Or, use the Hidden Agent to automatically assign tasks to employees based on their apps/web activity. Use built-in scheduler to track attendance; receive alerts when users deviate from their scheduled work hours. Additionally, Easyuac has integration support for all your favorite project management tools like JIRA, Trello, BaseCamp, Redmine etc.

Detect Suspicious Behavior with Automated Policy & Rules

Define what constitutes dangerous or harmful user behavior and Easyuac’s sophisticated anomaly engine will automatically detect when an employee deviates from their normal parameters or exceeds acceptable risk levels. Easyuac can detect anomalies in applications, emails, network, file activities and more. Immediately get notified about harmful user activity, lock out user or take remote control of the compromised system before any malicious or fraudulent attempts are made.

Monitor and Audit Remote Logins and Network Activity

Easyuac's network monitoring tools allow administrators to monitor network traffic for all remote users connected to your business network, their identity, location, time and exact IP ports utilized for the connection. Additionally, automated networking rules can alert administrator when suspicious remote user activity is detected. For example, repeated connection attempts, initiation of specific root processes, use of suspicious connection protocols, login sessions at abnormal hours etc. Network monitoring allows administrators to block connections or data transmissions from a remote user for individual IP addresses or computers.

Build a Security Sandbox for Unsanctioned Remote Users

Easyuac allows you to create virtual servers on Windows, VMware Horizon etc. Utilizing this capability, you can for example, setup a Terminal Server for your remote vendors or contractors and install the Easyuac Agent on it. Users can then login to the server using RDP keeping out of your internal network and repositories. At the same time, you can record their activates separately, restrict access or take control of the server in case of an incident keeping rest of your business immune to disruption.